Privacy Policy Overview

This Privacy Policy explains how we manage your personal information and respect your privacy while you use our services.

What We Collect

We may collect personal details to help provide, improve, and secure our services.

• Basic contact details, such as your name, email address, phone number, and business information.
• Website usage data, including visited pages, device information, and browser type.
• Content of enquiry forms, messages, and communications submitted through our website.
• Technical identifiers such as IP address, cookies, and similar tracking data.

How We Use Information

Information is used only in connection with providing our services and communication.

• To respond to your enquiries, provide requested information, and deliver customised solutions.
• For service improvement, troubleshooting, analytics, and internal evaluation.
• Maintaining the security and functionality of our website and services.
• Ensuring compliance with regulatory and legal obligations as required.

Legal Basis For Processing

We collect and use your data lawfully and fairly, in line with privacy regulations.

Processing is based on your explicit consent, for contract performance, or legal compliance, following South African POPIA and global standards where relevant.

How We Share Data

Your information is not shared outside our organisation unless necessary for service delivery.

• Information may be disclosed to trusted service providers strictly for supporting primary functions, such as website hosting or analytics.
• Legal authorities may receive data if required by law or for the protection of rights and safety.
• We never sell personal information to third parties, nor share it for external marketing purposes.

Your Data Security

Data is protected with technical and organisational measures, including encryption, access management, and frequent review. Despite best efforts, no method guarantees absolute security.

Your Rights

You have the right to access, update, restrict, or request deletion of your data.

• Request information about your stored data or copies thereof.
• Correct, update, or request erasure of your personal information.
• Object to or restrict certain processing activities where valid.
• Withdraw consent at any time without affecting prior lawful use.

About Cookies

Cookies help deliver website features and analytics. You can manage cookie preferences or disable non-essential cookies as explained in our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

Contact us any time for privacy-related questions, requests, or concerns. We commit to prompt, transparent handling.

Policy Changes & Updates

This policy may change as laws or practices develop. We encourage regular review for any updates to our privacy approach.